Frequently asked questions
Timesheets
How do I record hours worked?
The hours you work are recorded in the Like It system. Make sure that the hours you work are recorded correctly and accurately in the system.
What should I do if I have forgotten my Like It ID?
Our usernames are in the format firstname.lastname. You can also contact our customer service by email info@rekrydiili.fi or by calling 0800 306 001.
How do I record different allowances/compensation for my working days?
In the video you will find a comprehensive overview of all the different entries for your working days. Link to the tutorial video
Employment
When will I get paid?
Paydays for hourly workers are twice a month - on the 15th and last day of each month. If you have a monthly salary, you can choose to be paid once or twice a month.
I need work clothes. What do I do?
We can help you with workwear and other work-related equipment. Contact your RekryDiili contact person, email info@rekrydiili.fi or call our customer service number (0800 306 001).
What should I do if I fall ill?
In case of illness, you must inform RekryDiili and your workplace. Please contact your RekryDiili contact person, send an email to info@rekrydiili.fi or contact the customer service number (0800 306 001).
I had an accident at work. What should I do?
In the event of an accident, you should immediately inform our customer service staff. Please contact your RekryDiil contact person or call our customer service number (0800 306 001).
Do I also have to report absences to RekryDiili?
Yes, every absence must also be reported to us. This way we can keep track of our employees and avoid complicated settlements afterwards.
Where can I find my payslip?
The pay slip can be found in the Like It system. It is also a good idea to check that the hours worked have been accurately recorded and that the salary has been calculated correctly.
What is my notice period?
The notice period may vary by sector, but the easiest way to get an answer to your question is to contact your RekryDiili contact person, email info@rekrydiili.fi or call customer service on 0800 306 001.
How can I get a work certificate?
You can obtain a work certificate by contacting the contact person who served you, by emailing us at info@rekrydiili.fi or by calling our customer service number (0800 306 001).
General
Where are RekryDiili's occupational health services located?
Our statutory occupational health services are located in Pihlajalinna. Our occupational health specialists will help you with your occupational health. You can contact Pihlajalinna by phone or via their website. You can book an occupational health appointment by authenticating with your online banking details or mobile certificate.
Do I have to submit my tax card to RekryDiili?
No need, as we will receive your tax card directly from the tax authorities. You will only have to submit your tax card to RekryDiili if you revise your tax card.
What kind of pay do I get?
Salaries may vary depending on the agreement with your employer, but each job we offer will be paid at least the minimum wage set out in the relevant collective agreement.
Can I apply for a job if I don't have required permits?
Some employers may require their employees to have various types of licence cards, such as hygiene pass. RekryDiili will endeavour to train new employees where possible to complete these licence cards. To enquire about training, please contact your RekryDiili contact person, email info@rekrydiili.fi or call customer service on 0800 306 001.
Can I sign an employment contract even though I already have a contract with another temporary employment agency?
Yes you can, under the Employment Contracts Act the employee is not obliged to inform the employer about the part-time work. However, remember to take care of your own well-being and don't forget to rest between shifts!
How do I submit an open application?
You can easily submit an open application to Talent Community
Mepco
How do I get Mepco usernames?
You can get your username by contacting your contact person.
How do I sign in to the Mepco app?
Download Mepco from the app store. Please note that the domain field must be set to RekryDiili. Then just log in with the username and password you received.
How do I book a shift with Mepco?
In the Reserve tab you will find the shifts available for booking, click on the shift you want to reserve and press reserve.
How do I cancel a shift in the Mepco App?
If you do not see a cancellation option in your app, please contact your contact person.